1. Are your artworks and jewellery original?

Yes. All original artworks and jewellery pieces are created by hand and are one of a kind unless clearly noted as a print or edition. No two originals are ever exactly the same; that uniqueness is part of their value.

2. How do I know if a piece will work in my space?

Measurements are included with every listing, and we do our best to show pieces in natural light and real settings. If you’re unsure, you’re always welcome to reach out before purchasing. We’re happy to help you decide with confidence.

3. Do the colours look exactly like the photos?

We photograph our work carefully, but screens and lighting can vary slightly. Colours may appear a little different in person, often richer and more textured, which is something many collectors love once they see the piece in real life.

4. Are your jewellery pieces wearable every day?

Our jewellery is designed to be worn and loved, but it does require gentle care. We recommend avoiding water, harsh solvents, and excessive moisture to keep each piece looking its best over time.

5. Do you offer returns or exchanges?

Because most items are one of a kind or made to order, sales are generally final. If something arrives damaged, please contact us within 7 days and we’ll work with you to make it right.

6. What if my jewellery causes a skin reaction?

Some pieces may contain metals that can cause sensitivities for certain individuals. We recommend reviewing product details carefully and reaching out with any concerns before purchasing.

7. How long will my order take to ship?

Processing times vary by item. Original artworks and jewellery ship on scheduled dates each month, while prints and merchandise ship once they’re ready. Shipping timelines are estimates and may vary due to location, weather, or peak seasons.

8. Do you ship internationally?

Yes, we ship worldwide for most items. Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the buyer.

9. Will my artwork be insured during shipping?

Original artworks are insured during transit. Once a piece is marked as delivered, responsibility transfers to the collector. If there’s ever an issue, we’ll work with you and the carrier to resolve it as best we can.

10. What if my package says “delivered” but I can’t find it?

This can happen occasionally. If it does, reach out to us and we’ll help you investigate with the delivery company. While outcomes vary, we’re committed to supporting you through the process.

11. Can I commission a custom piece?

Commissions are offered selectively and are final sale. If commissions are open, details will be shared clearly. We encourage thoughtful conversation beforehand to ensure the process feels aligned for both sides.

12. Are prints signed or numbered?

Limited edition prints are signed and numbered where indicated. Open edition prints are not limited and may vary slightly from one printing to the next.

13. How should I care for my artwork?

Keep artwork out of direct sunlight and high humidity when possible. Handle with clean hands and care when framing or moving. We package pieces securely and ask that you use the same care when opening them.

14. What happens if my order arrives damaged?

Please contact us within 7 days of delivery and include photos if possible. Each situation is handled with care and fairness, and we’ll guide you through next steps.

15. Why invest in original art or handmade jewellery?

Original pieces carry story, intention, and presence that mass-produced items simply don’t. Collecting art or handmade jewellery is about connection, to the maker and the moment and the collector. It is meaningful you live with every day.